Terms of service

Plain-language summary. Version 1.

The service

Still Here to Talk provides guided interviews that record, transcribe and organize your life stories, and a downloadable archive of everything you record.

Your account

• The person whose story is recorded must give consent personally. Adults create their own accounts. A young person under 18 may take part when a parent or legal guardian creates the account and gives consent on their behalf.
• Keep your password private. You are responsible for activity under your account.

Plans and payment

• Pay in full: $699 once. Monthly: $75 a month for 12 months, which then stops automatically.
• Both plans include 300 hours of interview time, counted on your own recorded speaking time. Pay in full opens all hours at once; on the monthly plan each payment opens an equal share (25 hours). Unlocked hours never expire.
• Extra hours can be bought in packs of 10 for $39 each. They never expire.
• If a monthly payment fails, new recordings pause after 7 days until it is resolved. Your existing recordings and your archive download stay available.

What we promise, and what we don't

• Your AI answers as you would, based on your own recorded words. It can be wrong, and it is not a promise that any person can be fully captured or recreated.
• Transcripts, stories and personality observations are produced with software and may contain mistakes. You can correct them.
• Your AI and cloned voice are always identified to your family as an AI built from you.

The family app and custodians

• Family conversations take place in a separate family app at app.stillheretotalk.com. It reads the archive you build here and follows the access choices you make.
• Custodians you name may manage family access on your behalf, add or remove custodians, and transfer custodianship. They may not change your original recordings or reveal memories you marked "never share." At least one custodian should be named at all times.

Acceptable use

Record only your own voice and your own story. Do not record other people without their permission, and do not use the service to impersonate anyone.

Ending the service

You can stop at any time and download your archive. You can ask us to delete your hosted copy.